PRIVACY POLICY
Privacy Policy for We Cert London
1. Introduction
We Cert London (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (wecertlondon.co.uk) or engage our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.
2. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Address
Email address
Phone number
Property details (for certification purposes)
Payment Information:
Billing address
Payment card details (processed securely via a third-party payment gateway)
Technical Information:
IP address
Browser type and version
Operating system
Pages visited on our website
Cookies and tracking data (see Section 6)
3. How We Use Your Information
We use your information for the following purposes:
To provide our services, including issuing electrical certificates (EICR, PAT Testing, Fire Alarm Certificates, Emergency Lighting Certificates).
To communicate with you about appointments, invoices, and service updates.
To process payments securely.
To improve our website and services.
To comply with legal and regulatory requirements.
4. Legal Basis for Processing
We process your personal data based on:
Contractual Necessity: To fulfill our obligations when you engage our services.
Legitimate Interests: To improve our services and website.
Legal Obligations: To comply with UK laws and regulations.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Third-Party Service Providers: For payment processing, website hosting, or IT support.
Regulatory Authorities: If required by law (e.g., for compliance with electrical safety regulations).
Emergency Services: In case of safety concerns identified during inspections.
6. Cookies and Tracking
Our website uses cookies to:
Enhance user experience.
Analyze website traffic.
Remember user preferences.
You can disable cookies in your browser settings, but this may affect website functionality.
7. Data Security
We take data security seriously and implement measures to protect your information, including:
Secure servers and encryption.
Restricted access to personal data.
Regular security audits.
8. Data Retention
We retain your personal data only as long as necessary:
To provide our services.
To comply with legal obligations (e.g., retaining certificates for regulatory purposes).
To resolve disputes or enforce agreements.
9. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (subject to legal requirements).
Object to or restrict processing of your data.
Withdraw consent (if processing is based on consent).
To exercise these rights, contact us at [your email].
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you of significant updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
WeCert London
Email: info@wecertlondon.co.uk
Phone: 02082458400
Address: N179AT 23 parkview road London
Additional Notes:
Accessibility: Place a link to your Privacy Policy in the footer of your website.
Plain Language: Ensure the policy is easy to understand for all users.
Legal Compliance: Have a solicitor review your Privacy Policy to ensure compliance with UK GDPR and other relevant laws.
By implementing this Privacy Policy, you demonstrate transparency and build trust with your clients while ensuring compliance with data protection regulations.
